Legal

Privacy Policy

What we collect, why we collect it, and the control you have over it

Last updated: 9 October 2026

This notice describes information handled when you visit CheapKeyz.store, browse products, contact support, or use a checkout link.

1. About CheapKeyz and how to contact us

CheapKeyz is an independently operated online side shop at https://cheapkeyz.store. For questions about your personal information or to make a privacy request, email support@cheapkeyz.store. You can also contact support through the Discord server linked in the footer.

2. Information the site handles

Visits and analytics

The site's visitor functions may receive the page path, product identifier, IP address, country-level approximate location, browser user agent, visit time, and a randomly generated browser identifier used to recognize returning visits. This identifier is not a device hardware ID and does not identify you by name. The site also uses Vercel Web Analytics for aggregate website traffic reports.

Support

When you contact support, you may provide a username, product, subject, message, order details, and any other information you choose to include. Support tickets may also be associated with an IP address, browser identifier, and access token so you can reopen the conversation and we can investigate abuse. If you email us, your email address and message are needed to reply.

Staff accounts

Staff tools store account usernames, password hashes, optional avatar URLs, and session records. Passwords are not stored as readable text.

Purchases

Checkout may take place on an external seller or payment platform. That provider handles payment details under its own privacy notice. If a payment method is offered through CheapKeyz, the site may handle the selected product, plan, referral, order identifier, payment status, and checkout access token. Payment card details are not entered into the CheapKeyz storefront itself.

3. Why information is used

Information is used to operate the catalog, respond to support and privacy requests, maintain ticket access, handle available checkout features, understand traffic, and secure the site against abuse.

Depending on the activity and applicable law, processing may be based on providing a service you request, legitimate interests in operating and securing the site, legal obligations, or consent where required. You can contact us to ask about the basis for processing information relating to your visit or ticket.

4. Browser storage and cookies

The storefront uses browser storage for preferences and operational features. Values may include your selected currency, referral code, visitor identifier, popup state, support ticket access token, and staff session or theme preferences. The storefront does not intentionally set advertising or cross-site tracking cookies. External checkout and support services have their own storage practices.

You can clear browser storage in your browser settings. This can reset your preferences or remove access to a saved support ticket. Clearing browser storage does not delete records already stored on the server.

5. Service providers

The current site integrates with:

  • Vercel for website hosting and Web Analytics.
  • Supabase for the database, serverless functions, support, visitor records, and staff tools.
  • StealthPay for product price, stock, purchase-link synchronization, and external checkout where offered.
  • LirPay for payment processing when that payment option is enabled.
  • WEAO for public executor status information. Browser requests to a status provider can disclose technical connection information such as an IP address.
  • ipapi.co for country-level IP geolocation when that lookup is needed. This lookup sends the visitor IP address to the geolocation provider.
  • Discord for support and operational ticket notifications. Ticket subjects or selected products may be included in notifications.

Providers receive information needed to perform their role. Following an external link makes that provider's own privacy notice applicable to your use of its service. Providers may process information in countries other than your own, including outside the European Economic Area. Contact us for information about the providers involved in a particular visit, support request, or order.

6. Storage and deletion

Visitor records, support tickets, messages, and staff records are stored in the site's database. Closing a browser tab does not remove them. Staff access tokens have expiry times; expiry of access does not necessarily delete the underlying session record. Browser storage stays on your device until it is cleared, replaced, or expires.

To ask about the information stored in relation to a visit, ticket, or order, including its retention or deletion, email support@cheapkeyz.store. Some information may need to be retained to handle an unresolved support request, a dispute, security investigation, or an applicable legal obligation.

7. Your rights and choices

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, or portability of your personal information, to object to certain processing, and to withdraw consent where processing relies on it. You may also complain to your local data-protection authority. Information about these rights in the EU is available from the European Commission.

Send requests to support@cheapkeyz.store with enough detail for us to locate the relevant record. Do not send passwords, payment card details, or staff access tokens. We may need to verify a request before disclosing or deleting information.

8. Children

If you believe a child has provided personal information that needs to be removed, contact support@cheapkeyz.store with the relevant details.

9. Security

The site uses staff access controls, password hashing, expiring sessions, rate limits, and database access restrictions. No internet service can promise absolute security.

10. Changes and contact

Updates to this notice are published on this page with a revised update date. For privacy questions, support, or data requests, contact support@cheapkeyz.store.

For support or privacy questions, email support@cheapkeyz.store.

    Privacy Policy — CheapKeyz